89 services supporting 815 people
Opening up the World
Imagine having someone make every decision for you, and having no say over your daily life. This can often be a frustrating reality for people with learning disabilities and autism.
When a FitzRoy supporter left us a gift in their will, we were able to fund the life changing Makaton Champion training programme for support staff. Makaton is a vocabulary of signs and symbols that enables people with limited or no speech to communicate. Now we have 40 Makaton champions sharing their skills and expertise across our services.
“When Steven moved to Hall Drive five years ago, he only had a few words he used regularly. He would say ‘coat’, or ‘dinner’ and we wanted to expand his vocabulary.”
Kimberley, service manager for Nottingham supported living
“When I used Makaton with Steven, I noticed how signing at the same time as saying the word helped him remember his vocabulary, so he was talking a lot more. He used to get a lot more frustrated when he first came to FitzRoy, but the more we can understand his needs through understanding his communication, the less frustrated he gets and the happier he is.”
Craig, Hall Drive support worker and Makaton champion
Our values are the common thread that bind us together and help us to thrive as an organisation. This was very clear in the results of our 2019 staff engagement survey:
Our Top Scores Were
Having Their Say
We hold two Nationwide forums each year for our service users to review policy and practice, raise any issues and give us feedback. This year they looked at ways they can be involved in the training and induction of new staff and how we can make the satisfaction surveys more meaningful and accessible for the people we support.